Shipping policy

Shipping Policy

Estimated delivery time

Vivaant items typically arrive within 3–5 business days of placing your order. Business days are Monday through Friday, excluding holidays. This is an estimate, not a guaranteed delivery date.

Delivery may take longer due to holidays, severe weather, carrier delays, or other unexpected circumstances.

Shipping charges

Any applicable shipping charges are shown at checkout before you complete your purchase.

Delivery information

Please check that your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible at support@diregale.com. We cannot guarantee address changes once an order is on its way.

Questions about your shipment

If your order has not arrived within the estimated delivery window, or arrives damaged or with an incorrect item, email support@diregale.com with your order number so we can help.